![]() ![]() Here’s how to check if your Google Photos storage account has enough space for media backup. If you’ve exhausted your free storage space, you might encounter issues taking a backup of media using Google Photos. A typical Google account is allocated 15GB of free storage space - shared across Gmail, Google Drive, and Google Photos. Google Photos might get stuck while taking a backup of your pictures and videos if your backup account has hit its storage limit. You should update your Photos app and retry taking a backup of your photos. The app updates bring new features along with improved performances and bug fixes. ![]() You also want to make sure that your Photos app is up-to-date. If it isn’t, tap on the current backup account and select the account that corresponds with your device’s primary backup account. Step 3: Select ‘Backup & sync’ and check that the backup account is the same as your device’s primary backup account. Step 1: Launch the Photos app and tap the hamburger menu icon. Tap Change to proceed.Īlternatively, to confirm that the Photos app backup account is the same as your phone’s primary backup account, follow the steps below. Step 6: If the primary account you selected is different from your Google Photos backup account, you’ll be prompted to change it to your device’s primary backup account. Step 5: Tap OK on the next page to confirm your selection. Step 4: If you have multiple accounts connected to your device, select your preferred primary backup account. Step 2: Tap the Advanced drop-down button and select Backup. Step 1: Launch your phone Settings menu and select System. To make sure your phone’s general backup and Google Photos backup are syncing to the same account, follow the steps below. This method worked the magic for many users who had encountered this issue on their device. If your Google Photos app is stuck on the ‘Getting ready to back up’ phase, you want to make sure that your phone’s primary backup account and the Photos app backup account are the same. If the app is still stuck in that state, try the next fix below. Now, try taking a backup of your photos again and see if it gets past the ‘Getting ready to back up’ phase. Step 1: Launch your phone’s Settings menu and tap ‘Apps & notifications’ option. If you’ve noticed that your Photos app performs sluggishly or some functions (photo backup & sync) don’t work properly, you should clear the app’s cache to fix the problem. This is an effective fix to many of Google Photos issues on any Android device. In this article, we’ve identified eight (8) surefire ways to get your Google Photos backup running again whenever it gets stuck. If the backup issue isn’t network-related, then some problems with the Photos app are often the culprits. Unfortunately, some users are unable to store their media files to the cloud because the Google Photos app gets stuck while getting ready to upload their photos and videos. Taking a backup of important and memorable pictures is one of my favorite Google Photos features.
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